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Queue
Management

"Lonsto ® is the UK innovators and originators of Queue Management Systems. We at Lonsto believe in anticipating our customers' needs, for today, and for the future. Our belief and aims are to build long term relationships with our customers fostering a strong bond between our organisation and our customers, providing them the best of our services."

Rodger Dudding, Managing Director, Lonsto® International LTD

Lonsto Q View the animated demo of our Ticket Controled Systems →

Public
Sector Solutions

Lonsto® has been supplying queue management with the public sector for 34 years since we brought the original innovative concept of queue management systems to the UK. Today we still provide the most cost effective, tried and tested queuing management solutions to a wide range of public bodies including:

Local Authorities
NHS
Universities and colleges
Embassies

We currently support thousands of queue installations within the public sector, improving the management of queues across the country.

Private
Sector Solutions

Lonsto ® introduced Queue Management to the private sector in 1970 and found immediate success. Our queuing solutions are tailored for a cross section of business needs worldwide including:

Supermarkets
Banks and building societies
Chemists and pharmacists
Airports and travel industry

We constantly learn about our customers needs and our commitment to R& D ensures that we bring real improvements to their performance and bottom lines. We support over 16,000 installations worldwide helping businesses to achieve their goals.

The Queuing process with a ticket controlled Top Level Queue Management System in the Public Sector

Case
Studies

Brent Council - Kilburn One Stop Shop

Established in 1996 the Kilburn One Stop Shop has progressively grown in the number of service users it caters for. The department moved to larger offices in 2003 to accommodate the ever growing number of customers.

Brent Council - Harlsden One Stop Shop

With the decentralisation of Local Authorities in the early 1990’s, councils such as Brent embraced the challenge of elevating the level of face-to-face customer services that decentralisation entailed.


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Latest
News

BRAND NEW QMS!

Lonsto are proud to announce the launch of the most advanced waiting in line system the in Queue Management market.