Car Giant London

Overview
_dsc4561

CarGiant implement Multi-Zone QMS

CarGiant have been using a hardware QMS supplied by Lonsto since 2001 and recently embarked on a major upgrade to their existing and new locations at the Scrubs Lane Site. Working closely with the existing users and management team, our objective to centralise all data to various manager PCs for Live and Post Operations reporting.

An element of customisation was required to help CarGiant achieve its objectives in resource allocation and monitoring for each zone to manage visitor demands. Improvements were made upon the overall service delivery strategy and included the installation of professional monitors with customised digital signage and in-store advertising using Stino iChannel.

Project Outline:

  • Assess current QMS and propose upgrade options to a newer improved system
  • Understand the customer and visitor requirements
  • 3 x Digital Signage Display with Queue info and iChannel
  • 3 x Touch Screen Mini Kiosk
  • 18 x software Keypads
  • Queue System Manager Tools
  • Customised reporting templates
  • Multi-Site Reporting with Live Manager Interface
How It Works
_dsc4561
CarGiant Multi-Zone Install Schematic
_dsc4561
LCD Screen Example
_dsc4561
Report Example
_dsc4561
Live Tablet Data