Private Sector
Chemists & Pharmacies
The simple yet effective Lonsto ticketing system have been used within chemists and pharmacies since the 1970s. Two tickets of the same number are issued, one is retained by the pharmacist and the other is given to customer until the prescription is ready. This enables customers to sit down and relax or browse around the store or surrounding amenities. The longevity of systems are a testament to their success over the years.
Retail pharmacies now deploy LCD and TFT display Queue Management Systems, that inform customers of their place in the queue at the bottom of the screen, whilst providing the opportunity to advertise products and promotions.
Lonsto has founded successful partnerships with customers within the healthcare sector. The complex queuing requirements in healthcare environments, from small environments like chemists and pharmacies to large hospital buildings can be catered for with relative ease.
Case
Studies
Brent Council - Harlsden One Stop Shop
With the decentralisation of Local Authorities in the early 1990’s, councils such as Brent embraced the challenge of elevating the level of face-to-face customer services that decentralisation entailed.
Brent Council - Kilburn One Stop Shop
Established in 1996 the Kilburn One Stop Shop has progressively grown in the number of service users it caters for. The department moved to larger offices in 2003 to accommodate the ever growing number of customers.
Brent Council - Willesden One Stop Shop
The Willesden One Stop Shop was re-located to new premises within the Willesden Library Center in May of 2001 after experiencing visitor congestion at its previous location.
Kensington and Chelsea College
Student numbers and a large variety of courses tend to create ‘nightmare’ scenarios for all colleges who welcome students during enrolment processes throughout the year.
Chase Farm Hospital
Chase Farm Hospital is a district general hospital based in Enfield, north London. The hospital processes over 500000 patients each year with a significant proportion visiting the Phlebotomy department.
Amber Valley Borough Council
The Queue Management Systems® Implemented in 2004 and have reaped immediate benefits derived from streamlining operations processes. Amber Valley have now fully utilised Queuing technology to provide excellent customer services and time managment.
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Independent Shoe Retailer Benefits from Durability
Lonsto helps small businesses acheive long-term Queue Solution
