1990: The RD90 is launched, increasing sales and profits. It leads the way in customer satisfaction and increased staff productivity into the new decade.
October 1991: Designed for the independent retailer, the launch of the M.2000 kit enables any retailer to resolve their queuing difficulties at minimum cost. Complementing the RD90 Lonsto looks set to dominate the queue avoidance market well into the 1990s.
November 1991: First Lonsto (International) Limited newsletter developed and launched updating the public on new developments and company news for the decade ahead.
February 1993: The modern day requirement for an effective, reliable but economic point of sale cash security system results in the development of the Lonsto till safe.
14 November 1994: Lonsto (International) Limited donates to the Poppy Appeal supporting the continued efforts made on behalf of The British Legion.
November & September 1994: Lonsto (International) Limited continue to have strong representation at the neighbourhood retailing exhibition & delicatessen and fine food fair andpublic sector purchasing exhibitions.
1995: Lonsto (International) Limited celebrates 25 years of providing public and private sectors with solutions to its queuing and security dilemmas with the next 25 years looking set to produce the same success.
1995: New vehicle fleet brought in to deal with the growing demand for Lonsto’s product line.
March 1995: The recently developed ‘Diverter Display System’celebrates its popularity amongst local authorities, embassies and many other institutions throughout the country, improving the connection between the desired level of service and the desired level of profitability of counter personnel.
With the decentralisation of Local Authorities in the early 1990’s, councils such as Brent embraced the challenge of elevating the level of face-to-face customer services that decentralisation entailed.
Established in 1996 the Kilburn One Stop Shop has progressively grown in the number of service users it caters for. The department moved to larger offices in 2003 to accommodate the ever growing number of customers.
The Willesden One Stop Shop was re-located to new premises within the Willesden Library Center in May of 2001 after experiencing visitor congestion at its previous location.
Student numbers and a large variety of courses tend to create ‘nightmare’ scenarios for all colleges who welcome students during enrolment processes throughout the year.
Chase Farm Hospital is a district general hospital based in Enfield, north London. The hospital processes over 500000 patients each year with a significant proportion visiting the Phlebotomy department.
The Queue Management Systems® Implemented in 2004 and have reaped immediate benefits derived from streamlining operations processes. Amber Valley have now fully utilised Queuing technology to provide excellent customer services and time managment.
Lonsto are proud to announce the launch of the most advanced waiting in line system the in Queue Management market.