Lonsto's
History - 2000 - Today
Digital & Virtual Queuing – Understanding the q-business ethos.
2000: Virtual Queuing in The New Millennium. Being the first organisation to implement queue management systems within the UK and having operated for over a quarter of a century, Lonsto welcomes in the new millennium and dedicates itself to improving queuing problems for the years ahead.
2004: Focusing on innovation Lonsto continues to develop its product line and develops its Head of Queue systems, the aim to successfully and continually provide effective solutions to client dilemmas.
2005: Queue management systems from Lonsto have set the standard for 35 years. In this time it has consistently lead the way, developing fresh and modern solutions to an array of client problems. Lonsto will continue to lead the way with its continual innovation setting it apart from its followers.
2006: The expansion of Lonsto has lead to development of its new marketing department. With the queuing environment continually evolving so to has Lonsto’s approach towards it. Fresh and innovative times lay ahead and with it Lonsto’s continual leadership in the market, an exciting future awaits…
Case
Studies
Brent Council - Harlsden One Stop Shop
With the decentralisation of Local Authorities in the early 1990’s, councils such as Brent embraced the challenge of elevating the level of face-to-face customer services that decentralisation entailed.
Brent Council - Kilburn One Stop Shop
Established in 1996 the Kilburn One Stop Shop has progressively grown in the number of service users it caters for. The department moved to larger offices in 2003 to accommodate the ever growing number of customers.
Brent Council - Willesden One Stop Shop
The Willesden One Stop Shop was re-located to new premises within the Willesden Library Center in May of 2001 after experiencing visitor congestion at its previous location.
Kensington and Chelsea College
Student numbers and a large variety of courses tend to create ‘nightmare’ scenarios for all colleges who welcome students during enrolment processes throughout the year.
Chase Farm Hospital
Chase Farm Hospital is a district general hospital based in Enfield, north London. The hospital processes over 500000 patients each year with a significant proportion visiting the Phlebotomy department.
Amber Valley Borough Council
The Queue Management Systems® Implemented in 2004 and have reaped immediate benefits derived from streamlining operations processes. Amber Valley have now fully utilised Queuing technology to provide excellent customer services and time managment.
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BRAND NEW QMS!
Lonsto are proud to announce the launch of the most advanced waiting in line system the in Queue Management market.
