General Questions

Questions in “General Questions”

We are interested in a queue system, but we have a very strict budget, can you still help us?

Yes, we are here to help solve your problems with understanding and price flexibility. Just call us on 0208 882 8575

Do you offer consultancy services for queue related problems?

Yes we do offer consultancy services for queue problems; today we include consulting as an integrated part of any assignment to its customers in different industry segments. Our aim to deploy modern technologies as to provide business with the best possible support and achieve added value. Our consultancy services encourage customers to meet the challenges of a constantly changing business world. You can call us for consultancy services on 0208 882 8575

How much do Queue Management Systems cost?

Our systems are very cost effective and are tailored to meet exact client requirements. If you are looking for prices please give us a call on 0208 882 8575

Do you provide bespoke Queue Management Systems?

With over 36 years of expertise in the Queue Management industry, Lonsto are able to offer a full design and installation consultancy service to provide a solution for your Queue Management needs, no matter how complex it is. Contact one of our experienced professionals who are ready to discuss your requirements. We welcome your enquiry – call us on 0208 882 8575

Why should I choose Lonsto?

We were the first to introduce Queue Management technology within the UK and have maintained our position as market leaders for the last 36 years. Having in excess of 36,000 installations in private and public sector organisations you, as our customer, can rely on our expertise, experience, product design and reliability to provide an effective solution for whatever queuing problems you may have.

Is it possible to explore your products in greater detail?

Yes you can, call us on 0208 920 1064 to arrange for one of our representatives to come and visit you with our highly polished demonstration equipment.

Why do I need a Queue Management System and what are the benefits of a queue system?

A Queue Management System helps organise and optimise front-end and face-to-face service delivery, whilst improving overall customer services. The benefits derived from QMS are: Increased productivity: for example, our intelligent systems can help track customer service staff and helps identify when and where resources should be allocated Improved Motivation: Staff recognise the greater flexibility conferred by a QMS and value the additional support it makes possible Greater satisfaction: Customers appreciate a fair and equitable system that minimises the possibility of ‘queue rage’ episodes

What is queue management technology?

Queue Management (QM) technology facilitates organisations to increase their productivity levels and front end efficiency more effectively. This also helps to meet business objectives. Users are able to measure improvements along certain parameters: service time, average waiting time and their degrees of variation, over a cyclical period.

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