Hardware

Questions in “Hardware”

Our ticket dispenser needs a new bracket, do you supply these?

Yes we do, kindly call us on 0208 882 8575.

We want to change the volume of our audio announcer, how can we do that?

For ITD and DDS, volume control knob is installed with the equipment (display panel or speech unit) this also depend on what system you have in your organization.

How do we re-order batteries for our radio frequency buttons?

Call us on 0208 882 8575 for your enquires or orders.

We need to re-order our tickets, how do we go about this?

Call us on 0208 882 8575, you can re-order all types of spares; just give us your establishment name and postcode.

Can we get the choice of colour for your products?

Yes – you can - for more information call us on 0208 882 8575

How can we inform our back office staff about growing and increasing queues?

We have programmable sounders – which can inform back office staff regarding increasing queues, long waiting times and strained resources.

What is your entry level ticket queue management system?

RD90 display system: A single system copes with a single queue using a pre-printed ticket dispenser. Multiple systems can cope with multiple queues by using differently coloured pre-printed tickets and dispensers. RD90 can manage two to three queues and you can also deploy multiple displays with this system those have built in sounders to alert next customers via call forward system. Customers are notified that it is their turn when staff members activate hard-wired or radio frequency push buttons. LED monitor push buttons can be used giving visual feedback to the operator. This is a low cost effective system coping with simple queue management needs. Separate high performance controller: A single system can cope with a single or multi-queues. One can use a low cost pre-printed ticket dispenser or can use a ‘print on demand’ intelligent ticket dispenser. Multiple queues can be catered for on a single system. Intelligent ticket dispensers can have multi push buttons issuing tickets tailored for individual queues. Call forward system can be achieved by RF push buttons if caller can see the display or through keypads which displays complete system to operator. Sound is available in chime and pre-recorded male and female voice versions. There is large range of display panels available to support individual customers’ needs. You can also generate statistics for different categories which can be viewed and stored by using a personal computer (PC). This is a highly flexible system, which can be tailored to meet the relevant requirements of any given situation. Most clients learn to operate the system, the same day it goes live. We provide instruction menus and our engineers will explain your staff as per system requirements. Yes you can however there are some different ways for it: • Manager Screen (PC) • Information display • TV Plasma screen

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