Software

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How do we can gather the data of our daily output through your system?

The PCQMS statistics package is tailored to meet all client requirements with regards to data capture through thorough consultancy. Managers are given the ability to schedule reports and retrieve reports, just select your desired report. Yes they are – however these are dependant on varying CRM applications – to find out more call us on 0208 882 8575 Reports can be tailored for a number of purposes, examples include: • Average waiting time • Customer flow management • Different categories • Employee performance • Seasonal Trends • Campaign analysis • And Much More Look the details section of the package, look for desired reports – input the desired criteria and click go. If it does not work call us on 0208 882 8575 and we will have a walk through over the telephone together. Yes you can export report files into – Microsoft Excel, Word and XML Yes you can - via networking; this is controlled by user permissions allowing for security, privacy and prevents malicious activity. Yes it is however it is depend on the network and customers in-house system connectivity

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