lonsto ecommerce from Lonsto
 

Private Sector
Travel

The way in which airlines and airports operate is undergoing major changes. ‘No frills’ airlines have unquestionably fuelled this transformation, which has had a knock-on effect upon overall passenger numbers and the regeneration of airports, for example, there are planned expansions at Heathrow Terminal 5, Stansted, Luton and Gatwick.

With close to 150 million passengers passing through UK airports a year, the need for an efficient system to process such overwhelming numbers is not just a luxury but a necessity.

Accompanying the holiday maker at the start of their journey in travel shops and travel agents all the way until they get through the check-in desks, our Queue Management Systems have been there to heighten the customer experiences.

The absence of a Queue Management System at any stage of the process would lead to chaos, not to mention a few missed flights.

It is for this reason that Lonsto (International) Limited has been there from the beginning, tailoring solutions to difficulties encountered by the biggest names in the airline industry.

Innovation and time will inevitably change the airline industry though not the wealth of experience that Lonsto possesses and the unfailing solutions that we provide.

 


Case
Studies

Brent Council - Harlsden One Stop Shop

With the decentralisation of Local Authorities in the early 1990’s, councils such as Brent embraced the challenge of elevating the level of face-to-face customer services that decentralisation entailed.

Brent Council - Kilburn One Stop Shop

Established in 1996 the Kilburn One Stop Shop has progressively grown in the number of service users it caters for. The department moved to larger offices in 2003 to accommodate the ever growing number of customers.

Brent Council - Willesden One Stop Shop

The Willesden One Stop Shop was re-located to new premises within the Willesden Library Center in May of 2001 after experiencing visitor congestion at its previous location.

Kensington and Chelsea College

Student numbers and a large variety of courses tend to create ‘nightmare’ scenarios for all colleges who welcome students during enrolment processes throughout the year.

Chase Farm Hospital

Chase Farm Hospital is a district general hospital based in Enfield, north London. The hospital processes over 500000 patients each year with a significant proportion visiting the Phlebotomy department.

Amber Valley Borough Council

The Queue Management Systems® Implemented in 2004 and have reaped immediate benefits derived from streamlining operations processes. Amber Valley have now fully utilised Queuing technology to provide excellent customer services and time managment.


Sign up to our
Newsletter
& Media Pack

Stay up to date with Lonsto.


Latest
News

Independent Shoe Retailer Benefits from Durability

Lonsto helps small businesses acheive long-term Queue Solution